TERMS AND CONDITIONS

CANCELATION POLICY

Deposits for trips are refundable 80% when canceled two weeks (or more) in advance with legitimate proof of canceled trip (hotel, airline ticket, etc.) Payments are also 80% refundable (or can be rescheduled) should Sea and Land cancel due to weather conditions. For tours rescheduled by the client less than 12 hours in advance, we charge a percentage for staffing and food.  Deposits are per person and non-transferable. Rescheduling in lieu of canceling is encouraged.

Cancellations

Please don’t.  We are a small local company that hires many local captains, workers, food providers, etc.  Each trip is the product of scheduling, coordinating, and preparation hours.  Cancellations cost us quite a lot of money, plus missed work for others.  So please do not be offended or feel we are harsh with our policy. 

Know Before You Go

Every day Mother Nature gives us something different. The best way to enjoy Baja California Sur is to be open to what those gifts might be that day/moment and take advantage of that. Based on their knowledge of the winds, currents, local conditions, etc., we trust our guides and captains to take guests to the best fishing grounds, beaches, snorkel or dive sites, landmarks, etc. Please do not be disappointed if these places may not be the same as one may have read about or seen online. - Please be aware that on smaller boat tours, the assigned captain's English skills vary. We believe that it's more important to hire experienced captains who are good people and know the local waters. -Suppose you have comments about a trip or truly feel the tour you took is significantly not the one you signed up for. Of course, this is disappointing and not what anyone wants. We are happy to receive feedback and work with you and your guide to resolve the issue. However, full refunds for full tours is not our policy. You agree to this when participating in a tour. Thank you very much for your understanding.

Oh where or where are the whales?

Our Blue Whale and Grey Whale tours are offered during the traditional times of year to see these beautiful creatures. If you have booked this tour and they are not in the area during your time here, we can apply your deposit towards other activities. We do not reimburse payments or deposits for tours that do not see whales or if they have not arrived or left early.